So I am getting grief trying to get higher DSL speed where I live. It appears that some businesses in town have the turbo 25 package but everytime I call in I get grief saying it is not availibale?
So how do I get on the bandwidth train?
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[BC] turbo 25 in Central BC
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Telus 50mbps
Hey guys.. i'm from Richmond BC and i just upgraded my optik 25 mbps internet to the 50mbps! :) I'm actually very happy.. Getting 45-50mbps download and upload speed is around 8-9mbps :)
They upgraded my router to the v2000h from v1000h.. the v2000h apparently uses 2 phone line and that is how my was configured...
My question is regarding the WIFI.. when devices connected to the WIFI.. what are the typical download speed am i suppose to get?
I was trying my phone, desktop that is connected using wifi and laptop with wifi.. Download speeds i'm getting is around 10-15mbps while the upload speed goes up to 8-9mbps.. Is it suppose to be like that or there's something wrong? With wired connection im getting the max download speed but for wifi its pretty slow.. Before when i was on 25mbps. .i think my wifi downlaod speed is also around 10-15mbps.. upgrading to 50mbps should make the download speed double right?
Any help or advice would be appreciated
Thanks!
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[BC] TELUS Optik - STB + Computer Connection?
I have GB LAN at home and solid wireless. One of the drops has our main family computer but we want to put STB there. Do the STBs have a way to toggle between watching Optik TV - OR - using the computer on LAN for normal internet access? Planning to get 30" LED with HDMI and DVI ports. I figured if it's on wired LAN it should be able to switch?? I would prefer not to have to move the computer...
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[AB] Internet 50 installation cost
I'm moving into a new apartment this weekend and was thrilled to learn the address is ready for internet 50. When I called in to set up an install appointment the rep asked if there was any services there right now. Its a newly renovated basement suite and the upstairs is set up with Shaw for all 3 services. There are existing phone outlets downstairs. When I told the rep this I was advised that there would be an install fee if any wires need to be run inside the house. They mentioned that they might need to run cat5. Anyone had a similar experience or know of any install fees? My friend who used to work for them said they could charge for time and materials after the de-markation (sp?) point but wasn't sure about cat5 as 50 wasn't really available when he was an employee. Is there anyway to have a tech come check it out before agreeing to any install charges?
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Motorola Defy Pro Question
Hi, if I get the Motorola Defy Pro from here:
http://www.ebay.com/itm/New-Motorola-Defy-Pro-XT560-Unlocked-GSM-3G-Android-Water-Dust-Proof-Smartphone-/111060392665?pt=Cell_Phones&hash=item19dbb71ad9
will it work with Telus? Thanks!
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[Mobility] Telus Cellphone iPhone 5, not getting calls in
I have been getting tons of complains of users not being able to call me, they go to voicemail. This happens at least 3-4 times a day. Even when I place an outgoing call theres a long pause before I can make the call. Apple replaced my devices already. Telus support is useless. I'm getting frustrated.
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[BC] Will 3rd Party PVR work with Telus Optik TV service?
Telus offering Optik TV, Internet, phone for $45/mo for 1st yr, $104/mo for second yr. No PVR . . . That's another $10/mo before and after the first year. Seems to me it's like renting a phone . . U pay forever. Will a 3rd party PVR work with Optik TV? If so, which ones, and what's a reasonable price to pay? Would you rent or buy? Tks, jld
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[AB] how to check Telus 50 availability?
I'm not sure if Telus 50 is available at my house yet, the Telus page has changed and when I input my address it just asks me if I want to select internet, doesn't show what speeds are available to me... anyone know if there's a way to tell?
Thanks
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[BC] Re: 50MBS telus dsl service
Does telus have this in Vancouver and if so can you tell me what areas?
New Westminister?
Surrey?
Richmond?
Port Coquitlam?
Coquitlam?
I tried calling in to telus and asking them but they can never give me a approximate area.
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Telus Mobility Internet down? And website? And Support?
My iPhone is working fine on Shaw Wi-Fi connections, but the Telus 3G data hasn't been working for the last hour. Looks like Telus.com is down too, and there are no updates on Twitter. Did everyone stay home today?
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Fastpath or interleaved
Anybody know what i might be on as im on the 15 meg profile adsl2+. I called telus and asked to talk to a manager. Asked him if he knew what the difference between fastpath and interleaved was, he asked basically what does it do. I said essentially im trying to lower my ping. He was like sorry we can do that and just denied anything else. So i called and asked to speak to another manager. Asked him if he knew what fastpath or interleaved was, he said no. so i began to explain and while explaining i mentioned it could also be called a noise profile, then in the middle of explaining he stops me and hes like wait, did u get this info off of a forum from some guy who claims he's a telus tech, i was like no this info is fact and its even on Wikipedia on the adsl page, hes then like, "o you dont need to teach me i know what it is" then im like " o thats funny you know what it is but you didnt stop me to mention when you realized you knew what i was talking about, could u plz tell me what u know about interleaving and fastpath, he was then like, " no, its pointless" i was like "what, why, and i asked him to explain again" he said it was pointless and why did i want to know, i said because it seemed like he wasnt being very honest with me, he then like freaked out and refused to help me and said i was rude for doubting him
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[AB] Internet circuits
Anyone have any fiber or t1 circuits having issues? Only reports are related to mobility but I am only able to ping one address of mine. Other won't responded.
Circuit is 6 bonded t1's in red deer.
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Telus Email not working!
DNS is returning [207.167.198.20] in response to a forward lookup on pop.telus.net. However, that server times out. I added 204.209.205.53 pop.telus.net to the HOSTS file, and now it works.
You will experience the same problem with smtp.telus.net when trying to send email. Unfortunately, I don't have a valid address for that one.
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[AB] changing optik tv to a different room...
Hi there everyone! my older brother moved out of the house and now there is a optik tv box that is not in use! I bought a new TV this week and called telus to ask them to come and change the service from my brother's room to mine. The CSR on the phone said it would cost $100...so I decided to do it myself and in my home there are 5 other lines. I was not sure which line is for what room so I found out which line was from my brother's room to the splitter, removed that and tried each of the 5 lines....so after all that none of them seem to be my room's line. Has anyone else done this am I missing something?
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[AB] Telus 50 on Fiber, requires a tech?
I am currently in Calgary on Telus' fiber service. At the moment I'm on the 25mb plan but I've scheduled an upgrade to the 50mb.
Telus says that they have to send a tech out to complete this upgrade but to me it seems like a simple change. I no longer have a DSL modem, everything is fiber optic. Can't they just increase the provisioned speed?
Is anyone else on the Fiber service in Calgary? How is your performance? I REALLY like mine. Ping times are minimal and the service has been super reliable.
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Going from 25 to 50... questions RE: Actiontec V2000H
Right now I'm on Telus 25 and want to upgrade to 50.. what is involved with this upgrade process? Will they have to send a tech out? If so, what will they do? I've already got my Actiontec V2000H working in bridge mode and I don't want them mucking around with that
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ALU and Telus Internet 50
Hi,
I got switched from High Speed 25 to 50 today and with my existing ALU setup I got consistent 25/3 on the 25, now I get 25-27/10 (wired). Is there any known issue with the ALU not allowing me to get higher download or is something else wrong?
Thanks for all input.
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[BC] Want to upgrade BUT have query on Actiontec
Current Setup
Telus 15 Mbps
Speedtouch Modem > Switch > Router 1 ( IP 1- Tomato VPN ), Router 2 ( IP 2-Net gear with Trendnet Range Extender )
So I heard that they need to give me Actiontech Modem/Router, but I need my setup above? any workaround since its not a standard modem
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ALU Cellpipe 7130 User Manual
Just going to leave this here in case anyone needs/wants a copy of it.
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[QC] Looking for subscriber figures for Telus Québec
Hi, I'm working on a research project for school, and I'm wondering if anyone has an idea of how many high speed internet users (and dial up) Telus has in Quebec. I've been through their annual reports, and they list total subscribers across Canada, but I'm trying to figure the number out just within QC. Even a point in the right direction would be appreciated...
Thanks
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