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Giganews

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Is anyone else in the Victoria area having a issue with access to www.giganews.com? Seems I can not access it via the web, ping fails and tracert fails? Not sure what to try next as I have rebooted the pc (even though it affect all on the network), rebooted the router as well as the modem. Yes I am fortunate enough to have a alu modem. I have 2 ip, one for my house and one running a server and they both time out. Here is my server traceroute.... traceroute to giganews.com (216.196.101.133), 30 hops max, 60 byte packets 1 10.31.132.1 (10.31.132.1) 13.595 ms 18.812 ms 21.548 ms 2 CHCNIL23BR00.bb.telus.com (154.11.11.174) 96.275 ms wnpgmb38br00.bb.telus.com (154.11.11.178) 90.297 ms 90.458 ms 3 * * * 4 * * * 5 * * * 6 * * * 30 * * * Any ideas?

[QC] Public-mobile acheté par Telus à 100%,mais pour le client..

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Alors que public-mobile a été acheté par telus à 100% de l'entreprise,les clients auront toute une claque à la figure.Bien sur comme à l'habitude,au Canada,la compétition n'a pas le droit d'être et c'est pour cela que Telus a acheté Public-Mobile. Aussitot acheté,aussitot Telus retire le service de transfert de donné illimité et le rammène à 1gb. On parle ici d'un réseau 3G de Public-mobile. Nous savons très bien le but de cette manigance, Telus veut faire disparaitre public-mobile,ils savent très bien que les client actuel de public-mobile qui ont un plan de base de donné illimité vont cancellé quand ils tomberont à 1gb de donné,et par la suite,Telus ramassera la plupart de ces clients perdu chez eux avec des prix plus chère et des limite en temps d'appel et en donnés. J'ai raison et qu'ont ne viennent pas me dire le contraire.Mon message a été transmis au personne à qui de droit chez Telus,public-mobile,je vais bientot recevoir un appel suite à se commentaire intéressant. Désolé,mais sa toujours été sa le Québec,le monopole pour pouvoir gardé les prix élevé. De l'autre coté,nous pouvons aussi en vouloir au président de public-mobile qui a laissé partir son entreprise au lieu de continuer de l'améliorer.

ADSL service suspended...

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What's going on here? Downloaded some games and stuff (229 gb) this month but I thought telus doesn't keep track of bandwidth usage?

[BC] Independently working CIS430 PVRs

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Hi, I have 2x CIS430 and want Telus to give me 2x 430 activation codes so that my 2x PVRs can function independently as PVRs. They can disable home PVR feature so that none of the terminals talk to each other (i.e. any CIS330 will have no PVR access). Will Telus allow this? I called and they said no customer has 2x 430s enabled. Sorry if the answer is in the forum somewhere but I couldn't find a definitive answer. Any time it was talked about, I can't be certain whether the post meant the 2nd 430 is activated as a 330. Thanks,

Saving logs for bandwidth?

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Can anyone please advise me how to save your bandwidth logs at the end of each day from telus modem?

Bandwidth

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Optik 50/10 wired. We used to get close to 50 Mbps to most test sites, but for several months now we rarely see anything close. Telus says this is normal, we say Bull. What has changed?

Apparently I'm getting GPON this summer!

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I just heard from a Telus tech that the copper in my town will be replaced with fibre this summer. I sincerely hope he's right because that would be fantastic. I've only seen Telus fibre in new subdivisions. What should I expect in an older neighbourhood? Do they hang it on the poles where the copper currently is? Does the ONT get installed outside in place of my demarc, or does it go inside my house? I'm currently replacing the interior wall that's directly opposite my demarc and wondering if there's anything that would be useful for me to know.

IPv6 stopped working!

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I had a couple of my work stations IPv6 enabled using the Microsoft Teredo Tunnel. When I tested them this AM, neither would work. I get DNS translation, but I cannot connect to an IPv6 only site. Anyone have any idea what happened?

[AB] DNS server down

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I'm in Edmonton and the DNS servers seem to be down....

[BC] Email Server Down?

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Unable to login to mail.telus.net or pop.telus.net and webmail gives the error "Problem accessing ZCS upstream server. Cannot connect to the ZCS upstream server. Connection is refused."

Telus Internet FTTH Bonding Is It Possible?

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I just got Telus Internet 100 and was wondering if its possible to Bond 2 together for 200/40. Or is there anyway to get faster speeds. Thanks

[Phone] loop current is 62 mA

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I'm having a problem with my phone line. Sometimes I experience severe audio distortion. I noticed that when the problem occurs, the loop current is around 62 mA. When things are working properly, the loop current is around 26 mA. I read on another forum that the loop current should be between 23 and 27 mA. Is that correct? Is this a problem I can fix, or is this a problem at the CO? If this is a Telus problem, what should a Telus tech do to fix it? ADSL seems to be unaffected.

Why do I finally have a respectable ping to Vancouver?

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I've been with Telus since 2002, moving about over the years in the Edmonton area. One thing I always noticed, especially for online gaming, was to stay away from west coast servers, including Vancouver, because of the 100+ ping. Seems that has changed as the pings have become much much better. Not sure when this change occured for I only first noticed it last week. Anybody know what they did to improve this? Some fibre get laid through the Rocky Mountains? Some proper routing of the signal? Thanks for any info. Kit

Upgrading to Telus 50 and Get Optik TV - Preordering Clarification

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Hi everyone, I'm sorry if this topic has been beat to death, I haven't been able to find cumulative answers doing searches. I'm planning on upgrading my plan from Telus 25 to Telus 50 and get Optik TV. I have a few concerns though I want to work through before calling Telus and being on the phone for 2 hours. Right now, my connection with Telus 25 is pretty solid, but I feel like I have my network jerry rigged together in a pretty convoluted way. [att=1] It's set up like this: Internet > Actiontec V1000H (Bridged w/ old custom firmware) > Router > Switch > Computers/Switch/Wifi Expanders First off, if I upgrade to Telus 50, will I have to change any of my setup or touch it at all? If so, would a technician/installer who comes out be able to make sure everything is working together? The last time I got the Telus 25 installed (years ago), the tech just left after plugging the Actiontec to the phone line and said the home networking wasn't his issue. I had to hire some techs from work to get this going properly. Will it be difficult to implement Telus 50 properly into my network? Next, from what I understand, Optik TV uses the internet connection, will it be difficult to implement Optik TV as well? As a side question, is there a way of simplifying my network or making it more robust? I've been wondering if I could remove the router completely or if there would be issues with that. This is the switch I'm using. http://products.ncix.com/detail/netgear-prosafe-gs724t-300nas-24-port-fb-55240-1230.htm Thanks, Brian

Can I request a WCB3000N (MoCa)

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As the title states I was wondering if Telus would supply me with this MoCa? My room on the second floor is an absolute deadspot and I was wondering if I could get one up there over Coax? My friend was having issues with his connection but he had no idea what the tech had done. I went to his house and noticed the WCB3000n which gave me the idea to get one for myself. Thanks for the help!

Telus internet incease $5 staring from March?

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I just got $5 increase on my March bill. I'd like to know if the increase for every customers or just myself?

HDMI and Optik TV ?

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Slight freeze and pixel problem the last few days on all channels.Only lasts for few seconds at a time. Technical Support say its my HDMI cable.They say wear out with age and one has to replace .Is this so?

[Phone] Cat3

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I have a cat3 cable running from the garage to the breaker box in the house with the rest of the phone cables, is there anyway I can make use of it as a phone line? and how.

nexus 5 fournisseur videotron ou telus

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Bonjour. J'étais abonné chez Vidéotron avec mon nouveau Nexus 5. J'ai changé de région où Vidéotron ne donne pas le service. Je suis donc redevenu client chez Telus. Ce dernier (en boutique) ma refusé de prendre mon nouveau Nexus 5 me disant qu'il n'est pas compatible. Pourtant, sur leur site, il publicise le Nexus 5. Je ne comprend pas. J'ai été dans l'obligation de réactiver mon vieux LG9. J'ai contacté un représentant directement sur le site Telus et il me confirme que normalement mon Telus devrait être ok et à la boutique, on me répond qu'il n'y a rien à faire même si je fais débarrer mon Nexus 5 par Vidéotron. Il est où le problème. Merci de votre aide.

Question for those in the know about upgrading telus inet

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I am wanting to upgrade my inet to Telus 50 (currently have 25) for the extra upstream bandwidth. Now the online tool says that I am not eligible but my neighbors directly across the street are. I have talked to a now retired network design engineer (designed the phone system for new areas) and a couple others that work at Telus and all have said I should be able to get it but would have to try and get to a customer service level that could push it through. Before trying this I would like to know if this is actually possible or would I just be making enemies of customer care?
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