Hey guys, for some reason every single device connected to the T3200M seems to be using the DNS server of 192.168.1.254 as the primary. That's the gateway address if I'm not mistaken, and this causes pages to resolve quite slowly. I manually adjusted the DNS to match what the T3200M's log-in page states, and this has fixed the problem.
Is anyone else noticing this too or is this an isolated issue on my end? Other than manually setting the DNS on every new device that I connect, is there a better way of fixing this issue?
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TELUS DNS Config
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Upgraded to PureFibe - ipv6 routing stops working after 90 minutes
Just upgraded to PureFibe in North Vancouver and was given a T3200m. I've noticed that ipv6 routing works for the first 92 minutes after the T3200m is rebooted. After this time, I still have a global ipv6 address but lose routing with the response "Destination net unreachable". If I reboot the router, it resumes for another 92 minutes. Interestingly, I get a different /56 PD each reboot even though I thought the PD is fairly static.
It's not my local LAN. The Actiontec itself cannot ping any ipv6 addresses from its ipv6 ping test screen so this is definitely a Telus issue. Technical support does not understand what ipv6 is.
Any ideas? I can't be rebooting every 2 hours.
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Is Wholesale Fiber coming to Alberta using TELUS? Will it use PPPOE?
Is Wholesale Fiber coming to Alberta using TELUS? Will it use PPPOE?
Will it be profitable for TELUS?
I hear that PPPOE adds up to 15 ms latency (depending where its being tunneled to) /over head on VDSL but allows ISPs to tunnel the traffic from the concentrator .
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Bridge Mode
I seem to remember TELUS not allowing a user to use a separate router in bridge mode in the past. Has this changed? I've read some things indicating that the use of your own router is now allowed.
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Telus call error 10B1
Anyone able to tell me what error code 10B1 is from Telus mobility. I get it trying to call a coworker.
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[AB] Optic TV question
My folks will be house-sitting for us late this summer when we are gone on holidays for a couple weeks. They live in the Edmonton area and I live just outside Lethbridge. The problem I have is I cut the cord for TV 10 years ago, and my folks watch a fair amount of TV. They would probably go nuts not having any of their favorite shows for over 2 weeeks. They have Telus Optic TV up north and while I obviously don't, I do have 250/250 fibre Telus at our place and I am wired with CAT5e.
Anyone know if the folks can simply bring their Telus TV box to my place, plug it into my network and get their TV service? Or is there more on the back-end with getting TV hooked up?
I doubt it's this simple, but thought I'd ask in case anyone knows.
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TELUS SMTP
Anyone know of anything that has changed with the TELUS SMTP? Getting a pile of phone calls over the past few days regarding scanning to email from copiers and such. Seems that TELUS is trying to clamp down on what's going through their mail servers.
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Is anyone using pfSense development snapshot?
I've been using pfSense for the past few years. I usually have a couple of systems running. (Here is some background: https://www.dslreports.com/forum/r30890286-Actiontec-TX200H-Bridged-Port-1-pfSense-Native-IPv6.)
My main system is currently running the most recent release, which is 2.4.3-RELEASE-p1. This system has been working perfectly.
My other system runs the most recent development snapshot, which is currently 2.4.4-DEVELOPMENT. Starting in April, this system stopped working properly. The ipv6 gateway will not connect. The only indication of a problem in the log is a couple of messages in the DHCP log:
Apr 26 22:33:19 dhcp6c 10972 Sending Solicit
Apr 26 22:33:19 dhcp6c 10972 transmit failed: Input/output error
When dhcp6c tries to send a dhcp solicit to the Telus edge router, it fails. There is no recovery from this error. I've reported it to the pfSense community and no one else is experiencing it. I've tried reinstalling pfsense and it made no difference. I even tried using a different NIC, but that also made no difference. (I'm running both of my pfsense systems on a Windows 2012R2 Hyper-V server.)
I would appreciate if anyone who is running the pfSense development snapshot would let me know if you are experiencing this problem.
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[BC] DSL providers
Last week I called an ISP to switch my DSL from Telus. $63.00 a month for 6Mbps? Seriously? The ISP checked with Telus and was told the fastest speed I could get was 1Mbps. I've had 6Mbps forever and I've been through this argument with some overseas Telus employee before telling me that I can't get the speed I already have. How do you deal with a company like this?
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Optik 4K? - Not without Telus Internet 50
I was very annoyed to find out that canceling my Telus internet gimps my optik TV by dropping the 4K completely as well as dropping my stream profile from 5HD streams down to 3.
What the heck Telus? In an age where TV subscriptions are dropping like a lead balloon its policy like this that will kill off TV service completely.
They even have to send a tech to my house to dowbgrade my system from 2 DSL lines to 1.
When the tech gets here i'm going to ask if theres any way around this or i'll be cancelling my TV as well.
Anyone here cross this bridge before?
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Telus ipv6 broken?
(I posted this on the Telus forum and it was removed.)
I signed up for fibre in July, and I was having strange networking issues (as in: sites would take 10-20 seconds to start loading.) I noticed one morning that while sometimes dns on ipv6 appeared to work it wouldn't actually be able to connect via ipv6. The connection would try a couple times, fail, then fall back to ipv4 which always worked. I saw this behaviour when running rsync, then I realized sometimes ipv6 dns would fail and eventually timeout before using ipv4 as well.
I got around this by disabling ipv6 support in my devices, but my phone and tablet still had issues, so I disabled ipv6 in the modem (T3200m). I've had no issues at all since then.
However, someone else recently upgraded to fibre and the Telus said "your PC is broken" and so they brought it to my house, and the Windows event log is filled with dns lookup failures. Of course, the computer had no problems here at my house as I have ipv6 completely disabled.
Does anyone else have this problem? Back then I didn't want to try to talk to the Telus technical support and go through the rebooting modem BS (protip: it doesn't help to reset the modem) and don't want to spend hours talking to someone who has no clue what my problem actually is.
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DSL Internet 75 to PureFibre 75
Hello all, just wondering about switching from DSL Internet 75 to PureFibre 75 (I am not interested in higher speeds as of now) which will be installed very soon. I have heard conflicting information on whether or not my current internet discounts and credits will be applied to PureFibre 75 as soon as I switch to that service.
When I ordered DSL 75 on June 1, 2018, the rep told me that when my building switches over to PureFibre, I will continue to enjoy my current discounts and credits (they are 1-year long, until June 1, 2019). I am on a 2-year contract until November 2019 as I also have Optik TV.
However, I have heard from other users that their discounts/credits were not continued when they switched to Fibre (even though DSL 75 and PureFibre 75 have the same original price)! Can anyone please share their experiences in this situation. Thank you!!
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Best Mesh system recommendation
So finally Telus coming over for 300/300 this Saturday, unsure if they will do it that day as I was told there is a 10 day wait time till someone comes over a new install place? ( dunno ) but my place already has the telus fibre thing installed in the garage...There is no way I can connect via wires..so thinking of a mesh system - what is considered the best? or any recommendations here?
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Fast forward - What will happen after 1gpbs is standard everywhere?
I've been pondering the question, What will come/happen once 100% of the population has access to gigabit Fiber,what will come after that? 5G Wireless will be everywhere, 802.11ax will be in the rear view mirror. I am looking at 2025-2028. Will Fiber speeds increase to the 2.5gbps standard that was rectified a few years back?
How will ISP's compete and how long will we be plautoed at 1gbs residential? I know business aready are getting symmetrical 10gbps connections.
I can see new stuff like uncompressed 4-8K video being the norm and 1gbps being too slow for say. family of 4 with teens.
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[BC] what router is telus providing?
I have the ZyXEL VSG1432
Wondering if Telus is currently providing a newer, better device.
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Appears Abbotsford is on the new billing system now
Should be elegible for 250/950 if you want I suppose. I'm running into an error on my end seeing the options for upgrade, but my bill just came in with partial cancellation adjustments, and a new(lower) price for the 250 and unlimited appears to be free now.
Edit: I can't order because the system thinks I'm only eligible for DSL speeds....
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[BC] Billing
Always use on line for my Telus billing.
This month they had billing troubles for those between August 1 to 10.
Generated late yesterday August 18.
Looking at billing details it shows last months bill not paid(It was)
but states this months bill and to be paid by July 31st.I suppose they must mean pay by July 31st 2019 because this years is long gone. ?
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Price increase Internet 15 copper Oct 1 2018
https://www.telus.com/en/bc/support/article/internet-service-updates
Posted August 23, 2018
Internet 15 Plan
Starting on October 1, 2018, the regular monthly rate for TELUS Internet 15 plan will increase by $2 per month.
To learn more about our Internet plans, visit telus.com/internet
To see an electronic copy of your TELUS Home Services bill, log in to My TELUS and select View bill details in the Home Services section. Internet 15 copper, went up $3 in July 2017
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Rent increase OptikTV 4K rental box Oct 1 2018
https://www.telus.com/en/bc/support/article/optik-tv-service-updates
OPTIK TV service rates updates
Posted August 23, 2018
Optik TV equipment rental rate update
Starting on October 1, 2018, the regular monthly rental rate for an Optik TV 4K wireless digital box will increase by $2 per month.
There will be no change in rate for 4K wireless digital boxes that have been provided as a free rental.
To learn more about TELUS Optik TV, visit telus.com/optiktv
To see an electronic copy of your TELUS Home Services bill, log in to My TELUS and select View bill details in the Home Services section.
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[AB] System automatically downgrading Internet 100 users to 75??
Anyone else with bonded lines experiencing this with Telus?
4 months ago I upgraded to Internet 100 from 50 and all was good.
Then this week I was automatically 'downgraded' to Internet 75 without any notice (I checked all the notes on my bills. Nothing was said) and the bill amount is the same as internet 100.
The reps I talked to said that the system is downgrading everyone to 75 on VDSL ports as their systems cannot handle everyone being on 100 or greater on copper. Is this at all true? I'm slightly confused. I thought Telus had one of the best systems in western Canada?
If someone has any info can you please shine some light on this.
Thank you
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