The firmware on my V1000H was upgrade last nightexplains why my internet cut out for the first time in agesbut, after sticking in a thumb drive this evening, I cannot access it on my Win7 system. After a quick Google search for the right command, it worked fine on my antiquated Macbook. So clearly, I must be doing something wrong.
Based on an earlier thread, I tried: Windows explorer, map network drive, enter \\192.168.1.254, but I get the error Windows cannot access \\192.168.1.254. Error code: 0x80070035, network path was not found.
Several hours of Googling led nowhere, anyone have any idea?
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Access thumb drive plugged into V1000H, how?
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[AB] Factory Resetting ActionTec V1000H Risks?
I'm going to play around with my OptikTV modem, an AT V1000H, and assume I'll have to reset it to factory settings more than once in the process.
Are there any risks to resetting the modem? Or any custom settings I need to record before doing the first reset, and need to re-apply afterwards to get my OptikTV service working the way the tech set it up? Other than my admin password and wirless DHCP reservation settings, is there anything else I should be aware of?
I can't imagine there are any gotcha's in doing a reset, but I'd rather check here first than just blunder ahead on my own. Thanks for any input.
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Changes to pre-authorized credit card billing
Dear valued customer,
Changes to Pre-Authorized Payments by Credit Card
As part of our ongoing commitment to customer service, we want to ensure that you are informed of an upcoming change to your TELUS Home Services bill payments.
Effective June 16th 2014, TELUS will be changing the payment processing date for customers who pay their TELUS Home Services bill by pre-authorzied credit card payment.
Your payment processing date will be moved back by approximately 14 days from your current payment processing date. Your payment will now be withdrawn 6-7 days prior to your billing due date. This change may result in a one-time occurrence of two months of TELUS bill payments appearing on the same credit card statement.
We are making this change to ensure that you have time to review your bill prior to the payment being charged to your credit card. You will continue to receive your TELUS bill on the same date.
Regards,
The TELUS team
I'm confused, how exactly will this help me review my bill by making the pre-authorized payment earlier in the month? Every other company takes the payment from my CC on the due date of the bill, not any earlier.
--
The more I C, the less I see.
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[BC] Upgraded to 25mbps fibre today!
Had a Telus contractor out earlier today to upgrade my lowly 3mbps ADSL to 25mbps fibre.
Install took an hour or two, the tech was very helpful about answering all my questions. Even let me look inside the outside box where he put the fibre in (very tidy job he did).
Optical terminal plugged right into my existing router, so no need for the Actiontech. I have the Actiontech here in case I ever need it though (backup router!).
Speedtests consistently show 26mbps down and 6mbps up throughout the whole day, and my ping times are as low as 14ms to some servers.
A very nice upgrade considering I've been on 3mbps for over a decade.
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[AB] Looking for information on Telus systems
Now I am not too sure if I will get anywhere with this, but here is my story. I am a person that has always been, and is very interested in telephone systems (landline systems mainly), and I have always wondered how the system works--i.e fibre lines and how the network is set up to "transcribe" the fibre signals to copper, ISAM systems (such as the Alcatel-Lucent 7330), etc. What I am looking for is someone on the "inside" such as a service technician or something, that works for Telus, to help me learn about these systems and how these networks run and how they work if at all possible. I would like to find information on these systems, but often phone companies are secretive about such information, and I wish to go through legal avenues to satisfy my curiosity. If there is anyone who can provide me with someone who will be willing to "talk Telus networks" with me, and provide me some insight, that would be excellent. I am not sure if I am posting this in the right place, but hopefully some of you will at very least understand this interest of mine.
Thanks,
Graison
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Xbox
My Xbox 360 is wired (Ethernet) , but on my router set-up page it registers my Xbox as wireless. Why would this happen, could it be something is wrong with the router?
Cheers
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Upload speed?
So now I am on Telus Internet 15 starting today. First speed test: 16 mbps download, 3 mbps upload. Was the old 1 mpbs upload speed increased?
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IGMP Snooping and Optik STB Behind Switch
I'm fairly new to this so please excuse my lack of knowledge here, I've tried looking up this subject which makes me even more curious now as to whether I should change my setup. I currently have GPON with Telus and the setup goes like this:
Alcatel --> ActionTec
ActionTec --> Optik STB
ActionTec --> Gigabit Switch --> Optik PVR, AppleTV, etc.
ActionTec --> Linksys Router --> WiFi/Desktop
All this is wired via ethernet.
I was just looking into it and discovered something called multicast flooding, as far as I know the gigabit switch that I have does not support IGMP filtering, so the way I have my network setup, does it mean that all the traffic the Optik PVR is seeing is actually being sent to all my devices connected to the gigabit switch? Would it make more sense to use HPNA instead? Previously whenever I've had Optik installed it's always been HPNA, but this new place has Coax, Ethernet and Phone ports on one wall plate and the installer without asking just hooked it up via Ethernet.
I'm not sure if it really does have a big impact, but I'd rather not have useless packets being flooded to my other devices that's not asking for any packets. One thing I will add is that whenever I do have the HD PVR turned on, the activity light on the gigabit switch for the uplink and for the HD PVR port blinks like crazy (as expected), but the other ports are steady, which to me seems like they're not actually getting any packets, unless it just doesn't show multicast packets?
This is really complicated (and probably pointless to most people) but I'm just really curious what some of the experts on here have to say. Sorry if this is really pointless.
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slowdowns?? world cup?
Hi
Anyone noticed, major slowdowns whenever world cup matches are on?
I've been noticing, whenever games start or when they are on, internet connectivity really downgrades. Even to the telus gw...
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wow telus, just wow
some well trained employee's ya got there telus
call 310-tech.
ask if a location has FTTH rather then copper.
guy in india asks for my address. i ask him why and why wouldnt he transfer me. he sais he doesnt know where to transfer me, so i tell him to transfer me to customer care.
customer care girl sais there is FTTH my dads location in courtenay.
i then ask about the 100
they say 50 is all thats available. i explain that people in qualicum beach have posted having 100 and courtenay is very close. so i would figure he could get 100 to but it just wasnt showing up for her. she told me she needed the address of the user in qualicum beach to check if the 100 was available in courtenay.........
so i ask to speak to another guy. she transfered me.
i ask him "do you not think if courtenay and qualicum beach both have FTTH and they are both close that both towns should generally qualify for the same services?"
in which he replies "no levels of service can very greatly. i have FTTH and my parents only have copper 5 houses down"
i say do you even know what is required to get the 100? he sais yes? i say plz tell me.
he said a second line into the house. then i started to laugh, and recording on my iphone, he REPEATLY SAID that a second line was required to get the 100mbit......
100mbit is only on fiber, no one has a second fiber line run for the 100 lmfao
telus employees don't even understand there own services
did someone actually tell me telus has to run a second line to get 100mbit?
well. atleast my dad can get FTTH :)
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Telus DNS access problems!
Just went through an extended power outage which exhausted my UPS, and of course I got assigned a new IP address [108.180.186.114]. Now I don't seem to have access to the Telus DNS servers that I have been using for ages.
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Tracing route to bnbyps08.telus.net [207.102.93.157]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 192.168.1.1
2 38 ms 37 ms 59 ms 10.31.224.1
3 51 ms 51 ms 51 ms 75.154.215.196
4 173.182.209.253 reports: Destination net unreachable.
Trace complete.
C:\>tracert 207.194.28.230
Tracing route to 207.194.28.230 over a maximum of 30 hops
1 1 ms 1 ms 1 ms 192.168.1.1
2 37 ms 41 ms 56 ms 10.31.224.1
3 * * * Request timed out.
4 * * 173.182.209.253 reports: Destination net unreachable.
Trace complete.
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I temporarily resolved the problem by adding the router to my DNS server list (which uses the Unblock-US DNS), but I am curious why this IP does not have access to the other Telus DNS servers. If it persists, I will have to release this IP and request a new one.
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[BC] Telus Security Services - forget it
I have tried Telus security services for a couple of years. I found it very slow and degrading the performance of my computer. In the last 6 months, it downloaded a new version and since then I have not been able to get it to work! Telus support is useless - they send you to a knowledge base on a 3rd party site that is of no use as well. After spending hours on the phone and days trying to get a solution I quit and went for free AVG. I highly recommend it! Forget Telus Security Services. Their service is BAD and the anti-virus is crippling your system.
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Mailto: link URL to Telus Webmail?
I'd like to help someone have their Telus webmail configured as the mailto: protocol handler within their browsers. With a large email provider, it's easy enough to handle with a third-party utility or browser tweak, but that isn't the case with ISPs' webmail. Has anyone tackled this before and knows the proper URL, http://belkadan.com/webmailer/destinations ?
Mac
Webmailer - http://belkadan.com/webmailer/
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Marriage Equality | Consumerist
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[Mobility] Billing problems?
Anyone has any horror stories to tell about prepaid plans offered by Telus?
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[ALL] Actiontec V1000H Firmware Update 31.121L.13
Telus just pushed Update 31.121L.13 to my Actiontec
Firmware 31.121L.12 allowed WAN port to be used by my Asus Router.
With .13 update WAN port does not work anymore. It was working yesterday before firmware update.
Any ideas or suggestions?
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New Telus Gateway T2200H
Telus has a new Actiontec Gateway coming out.
Unknown roll-out time schedule.
This unit will be an all-in-one that will be able to do single line and line bonding.
Actiontec page
http://www.actiontec.com/316.html
Data-sheet PDF
http://www.actiontec.com/products/datasheets/T2200H%20datasheet_v1_LJK%20%282%29.pdf
Quick Overview
This ultra-fast wireless 802.11N VDSL2 modem router is one of the most robust routers available today. With powerful dual band wireless radios, integrated Gigabit Ethernet switching and WAN port, 1GHz Dual-Core ARM Cortex A9 processor with NEON support, and capacious amounts of memory (up to 256MB Flash, 256MB SDRAM), this router propels through the Internet with incredible speed. Built for todays home theaters, families and applications, the T2200H simultaneously supports brilliant HDTV, standard TV, Voice over Wi-Fi, media sharing, and online gaming experiences. The T2200H delivers the extended reach and high bit rates of pair bonded VDSL2 to support HD IPTV and other high bandwidth applications. And, its the only DSL modem router your company needs to offer - even with legacy multi-protocol DSL networks. The T2200H supports both pair bonded and single line VDSL2 and single line ADSL2+ lines.
Perfect for
VDSL2 and IPTV subscribers
Outstanding Benefits
Bonded and single line VDSL2 for the fastest DSL speeds available
Gigabit Ethernet WAN port and LAN switch for blazing fast speeds
802.11n dual-band Wi-Fi for the fastest wireless video and media streaming, with backward compatibility to 802.11a/b/g
Auto fallback to bonded and single ADSL2+ for enhanced versatility
Optional coax-based HPNA home networking
Robust Firewall and Advanced security including stateful packet inspections, denial of service protection, intrusion detection and WPA and WEP wireless encryption
QoS (Quality of Service)
TR-069Remote Management support
Coolest Feature
A blazing fast hardware platform and tons of wireless/wired networking options for all your IPTV and online applications
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Xbox One HDMI Optik TV very Choppy
First off, I had this exact setup working before I moved and now suddenly it's not working :(
I get a signal on my Xbox One with the Telus HD PVR connected to the HDMI Input of the Xbox, but the video and audio is very choppy, the video is basically like a slideshow with short bursts of audio every so often.
I tried connecting an Apple TV to the Xbox One HDMI Input and it works perfectly. Does anyone else have an Xbox One with Optik TV and HD PVR? Does it work properly for you? Has there been some sort of update on the HD PVR that could be causing this issue?
Any help would be greatly appreciated! I've tried swapping HDMI cables 3 times, I tried turning on Energy Saving Mode on Xbox One (as suggested on Xbox One Forums), rebooted, reconnected everything more than once, reset TV settings (on xbox), nothing is working so far.
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Looks like TELUS is starting to overbuild fibre!
Looks like telus is staring to overlay some copper areas with fibre for the rest of 2014
Check the availability maps at:
o fibre.telus.com/Calgary
o fibre.telus.com/kelowna
o fibre.telus.com/portcoquitlam
o fibre.telus.com/portmoody
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Actiontec V2000H issues with Asus RT-N66U Router
Good afternoon!
I know this topic has (somewhat) been beaten to death. I will delete this immediately if someone can point me to another spot where this has already been discussed to the nines. However, after many hours of searching - I can't seem to find the help I need.
I recently (Monday) got forced updated to .13 firmware on the 2000H. I used to use my own Asus router just fine with it before this happened. Now, I just can't seem to get the internet portion of the Asus to work anymore. It's not playing nice with the Actiontec after this update.
Background:
Keep in mind... This could've been setup wrong from the start, and for whatever reason it magically was working. I don't claim to be an expert, and I am only stating what worked for me.
Actiontec WAN was plugged into ASUS WAN. BAM - Internet was live through the Asus. I only had to turn off the wireless radio on the Actiontec and it was working just fine. (Router was IP 192.168.2.1) (Actiontech was 192.168.1.254). My Optik was still going throught the Actiontec. I really didn't have to do anything. Just run the setup on the Asus and it was perfectly fine.
After update:
No matter what I do, it just does not want to discover my internet connection anymore when I run the setup on the Asus. Both routers are working and functioning separately. The Actiontec still is able to to connect to the internet itself, and is functioning as it should.
My question(s):
Any tips on what I can do to correct this? I don't know if it's a setting that's changed somewhere on the Actiontec that's doing this or not. I am not SUPER knowledgeable, so it's hard for me to try and get to the bottom of this. I was reading about bridging the Actiontec in order to make it work. However:
A) Is that something I really need to do? All I want is to use the actiontec as a modem only. If it is, then that's really a drag.
B) If it does need to in fact be bridged. I am confused how it was working before? haha.
C) Help.....PLEASE!
I appreciate you taking the time to read this.
Thanks everyone.
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[BC] So anyone in Victoria having really insane spikes in ping?
This has been going on for the past two days so far. Been really frustrating. Just moving into a new place in Saanich. I've run a trace route to a TF2 server I usually use as my testbed for ping on my stream server browser.
Running multiple tests I've gotten slow responses on nearly every hop. So I figure this can't just be me then.
Tracing route to c-66-150-164-129.managed-vds.internap-seattle.nfoservers.com [6
6.150.164.129]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 192.168.1.254
2 24 ms 25 ms 63 ms d205-250-240-254.bchsia.telus.net [205.250.240.2
54]
3 44 ms 22 ms 94 ms 173.182.200.172
4 173 ms 216 ms 212 ms STTLWAWBCI01.bb.telus.com [75.154.217.108]
5 28 ms 27 ms 27 ms 96.1.252.164
6 255 ms 228 ms 35 ms ae11.mpr1.sea1.us.above.net [64.125.31.93]
7 404 ms 300 ms 184 ms 208.185.125.106.IPYX-072053-008-ZYO.above.net [2
08.185.125.106]
8 293 ms 261 ms 240 ms border9.po2-40g-bbnet2.sef.pnap.net [63.251.160.
83]
9 163 ms 290 ms 248 ms c-66-150-164-129.managed-vds.internap-seattle.nf
oservers.com [66.150.164.129]
Trace complete.
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