[BC] Telus upgrade to fiber knocked out security system. Kept billing me
2+ years ago my wife got a call from Telus and, as they are known to do, were pushy in decommissioning the copper line in favor of fiber. She agreed and they came and did their thing. I inquired about...
View ArticleUp we go again
Haven't checked there in a while. https://www.telus.com/en/bc/support/article/internet-service-updates What a surprise....... Posted December 1, 2021 - TELUS Internet service and rate updates Starting...
View ArticleJust how "up" is Telus planning to raise the rates???
After posting the latest friendly "up yours" from Telus, I went to my account page to download the December bill. On my account page: You currently have a pre-authorized debit limit. Remove or increase...
View Article[AB] New Telus install (public ip addresses)
Hi, so I ordered Telus Fiber Internet 300 and have a technician coming to install and it's going to be my first time with Telus in a long time. So I was wondering if I will be able to pull 2 public...
View Article150/150 getting 170/170, but 300/300 only getting 250/225?
Just upgraded to 300/300 from 150/150, however the tech from Telus (over the phone) said 250/225 (Wired/LAN) is good/normal? Is there anything in T3200M or my Asus RT-AC68U router that I need to...
View ArticleBest way to upgrade Telus Wifi mesh devices to Telus Wifi 6 device.
Best way to upgrade Telus Boost Wifi devices to Telus Boost Wifi 6 devices.. or is this even available yet. Thx
View Article[AB] Brand new to fibre, using my own router question
After being on wireless ISP for 10+ years we finally got something better offered in our area, as luck would have it, it's telus purefibre. I just got it installed a few days ago and am trying to...
View ArticleTelus Fibre / ONT / MOCA (?) > TV. How to connect?
I'm trying to help out a not-very-technical pal here.... He has Telus Fibre going to a Nokia ONT; this feeds an Actiontec T3200M and an Amplifi router. His TV is currently running on WiFi but he wants...
View Article[AB] Purefibre customers, what are your speed results on testmy.net?
When I got my install done last week, the installation tech did some tests with his laptop & phone, showing over 300Mbps both down & up. (I have 300 package) I couldn't switch over right away...
View ArticleThreats return for POTS to PureFibre conversions
Anyone else get a note for this? Are they actually serious now.
View Article[AB] Telus PureFibre Reliability.
New fibre customer in Calgary. I had it for 2 days last week, then after the fibre modem has been unplugged and re-plugged, I lost Internet. They told me a technician will visit in 3 days, because it...
View ArticleTelus Launches PureFibre X, Offers Canada?s Fastest Internet Speeds
2.5 Gbps :) https://www.iphoneincanada.ca/carriers/telus/telus-launches-purefibre-x-offers-canadas-fastest-internet-speeds/ I hope it comes to Edmonton soon.
View Article150/150 getting 170/170, but 300/300 only getting 250/225?
Just upgraded to 300/300 from 150/150, however the tech from Telus (over the phone) said 250/225 (Wired/LAN) is good/normal? Is there anything in T3200M or my Asus RT-AC68U router that I need to...
View Article[BC] Newbie bridge mode question
Hi to all I am currently using Telus fiber optics with Telus own wif-fi hub. I would like to add my own wireless router to my existing setup. I just have 2 quick questions. (1) If I disable my bridge...
View ArticlePureFibre SFP to Copper Media Converter(s)
Just wanted to post somewhere on the internet that the following media converter works with the Telus PureFibre SFP I was provided for the 940/940 plan: Media Converter: Manufacturer: 10Gtek Part...
View Article[AB] Directional drilling in winter?
My whole neighborhood just had the power and communications marked, so I'm cautiously optimistic that it might be prep for fiber install. Do they actually do any directional drilling in the winter or...
View ArticleUp we go again
Haven't checked there in a while. https://www.telus.com/en/bc/support/article/internet-service-updates What a surprise....... Posted December 1, 2021 - TELUS Internet service and rate updates Starting...
View Article[BC] Outstanding Customer Service - Feb 16th, 2022
First - I wasn't sure which group to choose. I'm in BC, and the customer service call started in BC, but ended in Calgary, so this may need to be attached to Alberta as well. The above note aside, I...
View ArticlePre-connectorised fiber boxes used by Telus
I am curious to know if Telus only uses Corning pre-connectorised boxes at final fiber drop locations. These are the only boxes I have ever seen but does Telus also use pre-connectorised boxes from...
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