After posting the latest friendly "up yours" from Telus, I went to my account page to download the December bill.
On my account page:
You currently have a pre-authorized debit limit. Remove or increase this limit now to ensure future payments are processed.
Link ----> Remove or increase limit
So, I clicked the link.......
Pre-authorized debit limit
Home account #xxxxxxxxx-x
Remove or increase your pre-authorized debit limit of $999,999,872.00
- By removing this limit, any payments that exceed this limit, moving forward, can be processed successfully.
- Or you can choose to keep a limit, but we recommend that you increase it.
What would you like to do?
(_) Remove limit
(_) Increase limit
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